Our busy help desk require an administrator.
Main duties to include.
- Liaising with clients’ regarding all types of facilities maintenance.
- Arranging reactive call outs and scheduled maintenance repairs with engineers and contractors.
- Updating call records and logging jobs on the Company CRM system
- Maintaining and updating client CAFM systems.
- Compiling and maintaining Client’s compliance records
- Supplying compliance reports
- Liaising with various departments as required.
- Part of on call rota which will be home working.
The successful candidate will have.
- An excellent telephone manner with proven communication skills.
- The ability to coordinate and manage scheduled works
- The ability to provide a high level of customer service and be a strong team player.
- Proficiency in using Microsoft Office (Excel, Word and Outlook).
- Experience within the Maintenance/Facilities Management sector would be advantageous.
- Knowledge of Clik and Citrix would be advantage, however full training will be provided.
This is a full time position of 37.5 hours per week plus on call rota of weekend working from home
Salary dependent on experience; benefits include company pension scheme, 29 days annual leave including bank holidays, free onsite parking, childcare voucher scheme, company social events
If you feel you are the right person to join our team, please forward your CV, including current job role and current salary details to us.
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